Privacy Policy
Please read our Privacy Policy carefully to understand how we collect, store, secure, and process your personal and campaign data.
1. Information Collection
We collect personal details such as your name, email address, and billing information when you register an account or initiate a subscription with us.
2. Usage Data & Logging
Our servers automatically log metadata (including IP addresses, browser types, and system activity) to monitor platform health and optimize service performance.
3. Recipient Data Security
All recipient email addresses and contact lists uploaded by users are fully encrypted and protected; we never sell, rent, or share your subscriber list data.
4. Data Security Standards
We employ industry-standard encryption protocols (SSL/TLS) for data in transit and robust firewall technologies for data at rest to prevent unauthorized access.
5. SMTP Delivery Logs
We record SMTP dispatch statistics (successful deliveries, bounces, opens, and clicks) to supply real-time tracking dashboard diagnostics for campaign owners.
6. Cookie Usage Policy
Our platform uses cookies and session storage to maintain authentication states, track dashboard preferences, and secure client sessions.
7. Third-Party Integrations
We share necessary details only with verified infrastructure providers (such as cloud hosting nodes and payment gateways) required to deliver our services.
8. Legal Compliance
We will disclose customer data only when legally compelled to do so by court orders, governmental investigations, or applicable law enforcement procedures.
9. User Access Controls
Account holders maintain full authority to access, edit, export, or delete their profile information and campaign data via the client panel.
10. Data Retention Term
We store user database elements as long as the associated subscription remains active. Inactive account databases are purged after a designated grace period.
11. Children's Privacy Protection
Our software suite is strictly designed for business operations; we do not deliberately collect data from or market to children under the age of 13.
12. Opt-Out & Unsubscribe Rights
We provide clear unsubscribe mechanism templates for recipient lists. Account holders may also opt out of system alerts and marketing emails.
13. Anonymized Analytics
We compile aggregated and anonymized email analytics data to study delivery trends, optimize routing pipelines, and compile industry benchmarks.
14. Cross-Border Data Routing
To guarantee low latency SMTP routing, campaign data and servers may be hosted and processed in secure data centers located internationally.
15. Policy Modifications
We reserve the right to amend this Privacy Policy at any time. Active users will be notified of material changes through email alerts or console announcements.
Have questions about our data security practices?
For data inquiries, GDPR assistance, or data deletion requests, please contact our Data Protection Officer.
Contact DPO